Eskom has issued a critical call to action for its customers: avoid long queues and purchase electricity before 24 November 2024. This proactive step is essential for ensuring a smooth transition during the current meter upgrade process. Customers are encouraged to buy electricity from Eskom-approved vendors, such as Shoprite, Checkers, Spar, Boxer, Usave, Pick n Pay, and various banking apps, to avoid unnecessary delays and disruptions.
No Need to Queue! Act Now
Eskom emphasizes that customers should not rush to Eskom offices at this stage. Instead, they should focus on purchasing electricity tokens early from approved outlets. This will allow them to continue using electricity without interruption and ensure they are prepared for the meter upgrade process.
“If you are on KRN 1, take your meter number and go buy electricity immediately from legal vending outlets. There is no need to queue at Eskom offices,” Eskom advised. Customers who require further assistance can visit Eskom offices between 25 and 29 November 2024 to finalize the upgrade process.
Check Your Meter Status
To determine whether your meter needs recoding:
• Dial 1844 6744 0738 4377 2416 and check the display:
• If it shows “1,” your meter requires recoding.
• If it shows “2,” your meter has already been recoded.
For assistance, use the following codes for specific meter types:
• L&G (E460): Dial i057 enter.
• L&G (PLC2): Dial i057.
• Conlog: Dial #005#.
• Voltex: Dial 005 enter.
• Nyamezela: Press the red button, hold until dots appear, then type 005 enter.
Why Act Now?
Eskom has made it clear that customers must purchase electricity and ensure their meters are updated before 24 November 2024. Delaying could lead to unnecessary queues, disruptions, and complications during the upgrade process. Taking action now ensures uninterrupted service and a hassle-free experience.
By buying electricity early and checking your meter’s status, you can help streamline the process and ensure a seamless transition.
Don’t wait—go buy your electricity today! For any questions or assistance, visit your nearest Eskom office or contact their support services. Let’s work together to ensure a smooth process for everyone.
-Eskom
-The VIP Team
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